There I was, at the end of a long day, reading feedback from a recent survey I'd conducted. There it was, staring back at me from the computer screen. A very negative comment from someone I had recently met and really hit it off with...or so I thought. This person obviously did not feel likewise since... Continue Reading →
Just smile and look pretty
"A strong woman is NOT a bitch. A successful woman is NOT a hooker or a gold-digger. A compassionate woman is NOT overly sensitive and thin-skinned. And a passionate woman is NOT shrill." - Michigan Senator Gretchen Whitmer's 2012 letter to the Detroit Free Press. I have been in media, public relations and marketing for... Continue Reading →
Customer Service – The Cornerstone of a Successful PR Campaign
"The media has it in for us." "The public just doesn't understand what we do." "We can't get support for XYZ cause." These are just a few of the statements I have heard from businesses and organizations who've hired me to improve their public image. Nine times out of ten, I discovered that the problems... Continue Reading →

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