As a public relations professional, I am expected to have multiple tools in my communications arsenal -- the ability to write, edit, present, create, strategize, and of course, "do" social media. These days, without an online presence, you might as well send your message via smoke signal or chisel it on a cave wall.... Continue Reading →
Customer Service – The Cornerstone of a Successful PR Campaign
"The media has it in for us." "The public just doesn't understand what we do." "We can't get support for XYZ cause." These are just a few of the statements I have heard from businesses and organizations who've hired me to improve their public image. Nine times out of ten, I discovered that the problems... Continue Reading →

Recent Comments